Privacy Policy

Effective Date: September 22, 2025
Business Name: Pacaya App
Entity Type: Pacaya International Inc., a Delaware C Corporation

1. Information We Collect

  • Personal Information: name, email, phone number, payment details

  • Usage Data: device information, IP address, logs, cookies

  • User Content: messages, posts, and activity details

2. How We Collect Data

We collect information:

  • Directly from you (sign-ups, payments)

  • Automatically (cookies, analytics)

  • From service providers (payments, hosting)

3. Why We Collect Data

We process data to:

  • Provide and improve services

  • Personalize recommendations

  • Ensure compliance, prevent fraud, and fulfill legal obligations

  • Support optional marketing initiatives

Additionally:
As long as users have posted content on the app, they grant Pacaya full rights to use, share, or repost their content on the company’s official social media channels and promotional platforms.

4. Sharing Data

We may share information:

  • With service providers (hosting, payments, analytics)

  • With advertisers (aggregate and non-identifiable data only)

  • With law enforcement when required by law

We do not sell or rent user data.

5. Cookies & Tracking

Pacaya uses cookies for personalization and analytics.
Disabling cookies may limit some app features.

6. User Rights

CCPA (California): right to access, delete, or opt-out.
GDPR (EU): right to access, correct, delete, or restrict data.
Submit any privacy requests to support@pacaya.com

7. Data Retention

Data is retained only as long as needed to provide services or comply with legal obligations.

8. Children’s Privacy

Pacaya is not intended for users under 18 years of age.
We comply with COPPA and international child protection laws.

9. Compliance

Pacaya complies with:

  • California Consumer Privacy and Protection Laws

  • GDPR (European Union)

  • U.S. and International Child Protection Acts

  • International anti-trafficking, anti-exploitation, and anti-prostitution laws

10. Host Verification

If you apply to be a Host, we may collect additional information to verify your identity and ensure safety. This may include:

  • Name, date of birth, government-issued ID

  • Address history and prior residences

  • Lawful background check and verification data

This data is used solely to:

  • Verify Host identity

  • Assess eligibility and potential risk

  • Maintain the safety and integrity of the platform

11. Data Retention & Use (Hosts)

  • Background data is kept only as long as necessary for eligibility or legal reasons.

  • It is not sold or shared with advertisers or unrelated third parties.

  • Access is limited to authorized personnel and vetted providers.

12. Changes

This Privacy Policy may be updated periodically.
Continued use of the service after any changes indicates your acceptance.

13. Contact

Email: support@pacaya.com
Phone: (404) 775-1141