Privacy Policy

Effective Date: 1/12/2023

At Pacaya, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy and Cookies Policy outlines how we collect, use, and safeguard your data when you use our website, mobile application, and services (collectively referred to as “Services”). By accessing or using our Services, you consent to the practices described in this policy.

Information We Collect

  1. Personal Information: We collect information you provide when you create an account, such as your name, email address, and profile picture.
  2. Usage Information: We gather data about how you interact with our Services, including your device information, IP address, browser type, and operating system.
  3. Location Data: With your consent, we may collect location information to provide you with relevant local content and experiences.
  4. Cookies and Similar Technologies: We use cookies, web beacons, and other tracking technologies to improve your experience and gather analytics data.

How We Use Your Information

  1. Providing Services: We use your data to deliver and personalize our Services, including creating Linkups, events, and Clubs.
  2. Communication: We may send you emails, notifications, and updates about our Services, including Linkup invitations and community news.
  3. Analysis and Improvement: We analyze user behavior and feedback to enhance our Services and tailor content to your interests.
  4. Security: We maintain the security and integrity of our platform to protect your data and prevent unauthorized access.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences and settings.
  • Provide personalized content and recommendations.
  • Analyze website and app traffic.
  • Measure the effectiveness of our marketing efforts.

You can manage your cookie preferences through your browser settings.

Face Data Collection and usage

  1. Face Data Collection: Pacaya collects facial recognition patterns for authentication purposes to enhance the safety of its users on the app.
  2. Use of Face Data: The collected facial recognition patterns are used solely for authentication purposes, ensuring the security of users’ accounts on the app.
  3. Sharing with Third Parties: Pacaya does not sell users’ personal information to third parties. However, it may share data with service providers who assist in delivering the app’s services and in cases where legal compliance is required by law or in response to legal requests.
  4. Storage and Retention: After authentication, the facial recognition data will not be stored, indicating a limited retention period for this sensitive biometric data.

Sharing Your Information

We do not sell your personal information to third parties. We may share your data with:

  • Service Providers: Third-party service providers who assist us in delivering our Services.
  • Legal Compliance: When required by law or in response to legal requests.

Your Choices and Rights

You have the right to:

  • Access, correct, or delete your personal information.
  • Opt-out of marketing communications.
  • Disable cookies through your browser settings.

Data Security

We employ security measures to protect your data; however, no online platform can guarantee absolute security.

Children’s Privacy

Our Services are not intended for users under the age of 13. We do not knowingly collect personal information from children.

Changes to this Policy

We may update this Privacy and Cookies Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes through our Services.

Contact Us

If you have questions or concerns about this policy or your data, please contact us at [email protected] or through WhatsApp at [Include WhatsApp contact number here].

Thank you for trusting Pacaya with your personal information. We are dedicated to protecting your privacy and providing you with exceptional local adventure experiences.