Privacy Policy

Pacaya Privacy Policy

Effective Date: August 15th, 2024

Introduction

Welcome to Pacaya! Your privacy and trust are important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our app. Please read this policy carefully. By using Pacaya, you agree to the practices described here.

1. Information We Collect

A. Personal Information

• Profile Information: When you create a profile, we collect your name, email address, phone number, and profile photo.
• Location Data: Depending on your settings, we collect your exact location or general area to enhance your experience.

B. Activity Data

• Event Participation: We collect information about the events you join, your interactions with other users, and your activity preferences.
• Messages and Communications: We collect and store your messages and communication data for the purpose of delivering and improving our services.

C. Usage Data

• App Usage: We collect data on how you use Pacaya, including the features you interact with and the duration of your sessions.
• Device Information: We collect information about your device, including the device type, operating system, and IP address.

2. How We Use Your Information

A. To Provide and Improve Our Services

• Service Delivery: We use your information to deliver, personalize, and enhance your experience on Pacaya.
• Event Recommendations: We use location and activity data to recommend events, activities, and connections tailored to your preferences.

B. To Communicate With You

• Notifications: We send notifications about updates, events, and important information related to your use of Pacaya.
• Customer Support: We use your contact information to respond to your inquiries and provide support.

C. For Security and Compliance

• Account Security: We use data to monitor and protect against unauthorized access and to ensure the security of your account.
• Legal Compliance: We may use your information to comply with legal obligations and to enforce our terms of service.

3. Privacy Controls

Location Sharing

• Exact Location: You can choose to share your precise location in real-time.
• General Area: You can opt to share a broad area, like your city or neighborhood.
• No Location: You can choose to keep your location private.

Profile Visibility

• Public Information: You can control which parts of your profile are visible to other users.
• Visibility Settings: Adjust your visibility settings in the “Privacy Settings” menu.

4. End-to-End Encryption

Data Security

• Encryption Protocols: We use AES-256 encryption to protect your data. All communications are encrypted end-to-end using Diffie-Hellman key exchange and TLS.

Encryption Status

• Encryption Indicator: A security icon or notification will show when your communication is encrypted.

5. Privacy Policy

A. Data Collection

• Information Collection: We collect information as outlined in Section 1.
• Purpose: We collect this data to provide and improve our services.

B. Data Storage

• Storage Details: Your data is stored securely on encrypted servers.
• Retention: We retain your data as long as necessary to fulfill the purposes outlined in this policy.

C. User Rights

• Access and Modification: You can access, modify, or delete your data through your account settings.
• Data Deletion: You can request the deletion of your account and data by contacting support.

D. Third-Party Sharing

• Disclosure: We do not share your personal data with third parties except as required by law or to provide our services.
• Opt-Out: You can opt-out of data sharing for advertising or analytics purposes by adjusting your settings.

6. Anonymous Mode

A. Profile Setup

• Delayed Profile Creation: You can explore Pacaya anonymously without providing personal information.
• Limited Interaction: In Anonymous Mode, you can browse but not fully participate until you complete your profile.

B. Anonymized Identifier

• User ID: An anonymized identifier will be used until you decide to reveal more information.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our app and updating the effective date. Your continued use of Pacaya after changes indicates your acceptance of the updated policy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

• Email: support@pacaya.com
• Address: Atlanta, GA 30326

Designed by Nventive Communication

Thank you for trusting Pacaya with your personal information. We are dedicated to protecting your privacy and providing you with exceptional local adventure experiences.